Your Privacy Is Our Responsibility

88bet Privacy Policy — How Your Data Is Protected

When you create an account or use 88bet, certain information is collected on our end. This page explains what that information is, where it goes, how it's stored, and who can access it — in plain, straightforward terms.

Last updated: 1 January 2026
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Six Commitments to Protecting Your Data

Here is a summary of the steps we have taken to keep your personal information secure at 88bet.

256-bit SSL Protection

Every connection you make is protected with bank-grade encryption. Whether you are logging in, making a payment, or submitting personal information, everything travels through encrypted channels — completely unreadable to anyone outside.

Secure Data Storage

Your data is stored on secured servers with restricted staff access. Passwords are never stored in plain text — they are hashed so that no one can read them.

Never Sold to Third Parties

88bet never sells your personal information to advertisers or third parties. Your data is used solely to improve our services and meet legal obligations.

Restricted Staff Access

Only employees who genuinely need access to your information for their work are permitted to view it. Every access is logged and regularly audited.

Right to Erasure

You may request the deletion of your personal data at any time. All data, except that required by legal or licensing obligations, will be removed within 30 days.

Immediate Data Breach Notification

In the event of a data security incident, all affected users will be notified within 72 hours. This is a mandatory requirement under international privacy regulations.

Access Request: This Privacy Policy takes effect as soon as you use the 88bet platform. You have the right to know how your information is being used — so please take a moment to read it carefully.

1 Scope & Applicability

This Privacy Policy ("Policy") applies to all registered and unregistered users of the 88bet website (https://88bet.express) and its associated mobile applications ("Platform"). 88bet operates under an international gaming license and complies with all applicable international data protection regulations.

We believe respecting user privacy is a cornerstone of running a responsible business. Your relationship with 88bet goes beyond betting and gaming — when you share your personal information with us, we take it as our responsibility to keep it safe. This policy is the written expression of that commitment.

This policy is available in both Bengali and English. In the event of any legal dispute, the English version shall be considered definitive.


2 What Information We Collect

88bet only collects information that is necessary to provide our services, ensure security, and meet legal obligations. Collecting data beyond what is needed goes against our policy.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID number KYC verification, age confirmation
Contact Information Mobile number, email address Account registration, OTP verification, support
Financial Information BKash/Nagad number, transaction history Deposit & Withdrawal Processing
Device & Network IP address, device type, browser Security & Fraud Prevention
Gaming History Bet history, game sessions, wins & losses Responsible Gaming Monitoring & Dispute Resolution
Communication Records Live chat logs, email correspondence Service Improvement & Dispute Resolution

88bet does not collect — and has no need to collect — any information beyond what is listed above, such as religious beliefs, political views, or ethnic background.


3 How Information Is Collected

88bet collects user information in several ways. Most of it comes directly from you — during registration, when making a deposit, or when contacting support. Some information is collected automatically:

  • Information provided directly: Information you provide through registration forms, KYC documents, payment details, and support chat.
  • Automatic Data: When you use our website or app, we automatically collect your IP address, device information, cookies, and browsing patterns.
  • From payment partners: When a transaction is completed via bKash or Nagad, we receive limited transaction-related information from those services.
  • From game providers: Game session results and betting data are transmitted from game providers' systems to our platform.

If you use the mobile app, some additional device information may be collected — such as a device token for push notifications. The app will never access your phone's contacts or messages.


4 Purpose of Data Use

88bet uses your information only for specific, defined purposes. Your data is never used without a legitimate reason.

  • Account Management: For registration, login, password reset, and account verification.
  • Payment Processing: Your financial information is used solely to process deposits and withdrawals.
  • Security & Fraud Prevention: To detect multiple accounts, bot usage, or suspicious activity.
  • Service Improvement: To analyze user experience and improve the platform.
  • Responsible Gaming Monitoring: To detect signs of excessive gaming and send you a timely alert.
  • Legal Obligations: To fulfill requests from licensing authorities or law enforcement agencies.
  • Customer Support: Support chat history is used to help resolve your issues.
  • Promotions & Offers: To send you relevant offers based on your gaming history — though you have the right to turn this off at any time.

88bet does not use your information to track you across advertising networks. Your personal data is not shared with any third-party advertising platforms.


5 Sharing Information with Third Parties

88bet does not sell your personal data. However, it may be shared with third parties in limited circumstances to deliver our services:

  • Payment Partners: The information required to process transactions via bKash, Nagad, or Rocket is shared with those providers. They are bound by their own privacy policies.
  • Game Provider: During gameplay, limited data (such as user ID and session token) is transmitted to the game provider's servers. No personally identifiable information is shared with them.
  • Law Enforcement: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
  • Identity Verification Services: Accredited verification services may be used to validate documents during the KYC process.

Important: Your information is never shared with third parties for any purpose beyond those listed above. If we ever need to share data with a new partner, this policy will be updated and users will be informed beforehand.


6 Cookies & Tracking Technologies

The 88bet website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help recognize you on your next visit.

Types of cookies we use:

  • Essential Cookies: These cookies are essential for maintaining login sessions and ensuring platform security. Disabling them will prevent the platform from functioning properly.
  • Performance Cookies: This helps us understand which pages are used most and where issues arise. This data is not personally identifiable.
  • Functionality Cookies: Used to remember your preferred language, theme, or other settings.

You can manage cookies through your browser settings. However, disabling essential cookies may cause issues with logging in and payment processing.


7 Data Retention Period

88bet does not store your data indefinitely. Each category of information has a defined retention period:

  • While Your Account Is Active: Login details, gaming history, and payment records are retained for as long as your account remains active.
  • After Your Account Is Closed: Certain data must be retained for up to 5 years due to legal and licensing obligations.
  • KYC Documents: Up to 5 years after account closure — after which it is permanently deleted.
  • Support chat logs: Retained for up to 3 years for dispute resolution purposes.
  • Cookies Data: Session cookies are deleted when you close your browser. Persistent cookies last for up to 1 year.

If you request account deletion, all data beyond what is legally required will be erased within 30 days. Financial transaction records must be retained for 5 years in accordance with licensing regulations.


8 Your Rights

You have the following rights regarding your personal data. To exercise any of these rights, please contact 88bet support:

Right to Know

You have the right to know what information we hold about you and how it is being used. Submit a request and we will provide full details within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. Some details can be updated directly in your account settings — for anything else, please contact support.

Right to Erasure

You may request the deletion of your account and personal data at any time. All data, except that required by legal obligations, will be removed within 30 days.

Right to Restrict Processing

In certain circumstances — such as a dispute over the accuracy of your data — you can request that processing of your information be temporarily restricted.

Right to Object

You can opt out of marketing or promotional communications at any time — through your settings or by contacting support.

Data Portability

You have the right to download a copy of your personal data. Requests will be fulfilled within 30 days.


9 Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us. 88bet's data protection team typically responds within 48 hours.

  • Email: support@88bet.express
  • Live Chat: Reach us through the Live Chat on our website or app — available in Bengali, 24 hours a day, 7 days a week.

If you are not satisfied with the outcome from our support team, you may file a complaint with the relevant licensing authority. Our support team can walk you through that process in detail.

88bet takes all privacy-related requests seriously. Protecting your rights is both a legal obligation and an ethical commitment — one we will never overlook.

Want to know more?

Yes, 88bet has an official mobile app available for both Android and iOS. However, due to restrictions on gaming apps in Bangladesh, it may not always be available directly on Google Play or the App Store — so it is recommended that you download the APK file directly from the 88bet official website. You will find a "Download App" link on the homepage or in the top menu — just click it. To install on Android, you will first need to go into your phone's settings and enable "Install from unknown sources." Once downloaded, tap the APK file and follow the installation steps. For iOS users, a web app version is available that can be added to your home screen from Safari. Important: only download the app from the official 88bet website — downloading from third-party sites can be dangerous.

88bet offers several easy-to-use tools to help you stay in control of your gaming — find them under the "Responsible Gaming" section in your profile. You can set deposit limits to control how much BDT you deposit daily, weekly, or monthly. Lowering a limit takes effect immediately, but increasing one requires a 24-hour waiting period — this is by design, to protect you. Loss limits let you cap how much you can lose within a set period. If you need a short break, the cooling-off option lets you pause gaming for anywhere between 24 hours and 6 weeks — you won't be able to play even if you log in during this time. Self-exclusion is the most powerful tool available: once activated, your account cannot be accessed until the specified period has ended. For more details on any of these tools, visit the Responsible Gaming page or reach out to support.

Your Data Is Secure — Join with Confidence

Your personal information is protected to the highest standard at 88bet. Sign up and experience Bangladesh's most trusted betting platform.

You must be 18 or older. Your information will never be sold to third parties.

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